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Report Fraud, Waste, and Abuse

Members of the public and Treasury employees may file a complaint with the Treasury Office of Inspector General (OIG).

 

What types of activity should I report to Treasury OIG?

Treasury OIG is responsible for investigating matters related to Treasury employees, programs, contracts, grants, loans, funds, or its bureaus with the exception of the Internal Revenue Service (IRS).  Matters related to the IRS should be filed with the Treasury Inspector General for Tax Administration (TIGTA). The following types of violations should be reported to our office:

 

Allegations of Fraud Associated with Treasury Operations

  • Threats Against Treasury Employees or Facilities (not IRS)
  • Criminal and Serious Treasury Employee Misconduct
  • Fraud Involving Treasury Contracts, Grants, Guarantees, and Federal Funds
  • Treasury Financial Programs and Operations Crime
  • Cyber Threats Against Treasury Systems and Cyber-Enabled Financial Crimes Fraud
  • Fraud Related to Criminals Impersonating Treasury Agents (not IRS) and Employees
  • Fraud Related to Persons Representing Themselves as “Sovereign Citizens” Submitting Fictitious Financial Instruments to Treasury, Financial Institutions, Private Companies, and Citizens
  • Unregistered and Unlicensed Money Service Businesses (MSB)
  • Travel and Purchase Card Fraud by Treasury Employees
  • Theft and/or Abuse of Treasury Government Property
 

Allegations of Fraud Associated with Treasury Programs

  • Criminal allegations associated with American Recovery and Reinvestment Act of 2009 (ARRA) Grants
  • Criminal allegations associated with certain COVID-19 related programs:
    • CARES Act, Coronavirus Relief Fund (CRF) for the District of Columbia or State, Local, Tribal, and Territorial governments
    • CARES Act, Payroll Support Program (PSP) for Air Carriers and Certain Contractors
    • Homeowners Assistance Fund (HAF)
    • Coronavirus State and Local Recovery Funds (SLRF) and the State Small Business Credit Initiative (SSBCI)
    • Emergency Rental Assistance (ERA), as follows:

To Emergency Rental Assistance (ERA) and other program APPLICANTS receiving benefits from the District of Columbia, State, Local, Territorial, or Tribal governments:

To Emergency Rental Assistance (ERA) and other program GRANTEES (District of Columbia, State, Local, Tribal, Territorial Governments who received funds directly from Treasury) and/or sub-grantee agencies:

  • As the administrator responsible for the management of the ERA Program funds, you should take reasonable efforts to identify waste, fraud and abuse. 
  • Fraud should be reported to your State, Local, Tribal, Territorial primary law enforcement agency.
  • Fraud in excess of $100,000 should also be reported by the ERA Grantee to Treasury OIG.
  • Individual fraud associated with a single IP address, or other linking factor, that collectively exceeds $100,000 should be reported to Treasury OIG.
  • Fraud or schemes involving public officials or employees of the ERA Grantee and/or sub grantee agency should be reported to Treasury OIG regardless of the amount of the fraud.
  • To file a complaint, you may visit https://oig.treasury.gov/report-fraud-waste-and-abuse or click the Report Fraud, Waste, and Abuse button at the bottom of this page.
 

Additional Resources:

Direct Express: To file a complaint regarding your Direct Express Card, please send an email to direct.express@fiscal.treasury.gov.  This email address should be used for card holder assistance, complaints, escalated help, and criticisms.

 

Tax Frauds: Matters involving tax fraud schemes, money laundering, abusive return preparers, questionable refunds, identity theft, and international tax avoidance schemes should be reported to IRS Criminal Investigation at https://www.irs.gov/compliance/criminal-investigation.

 

Internal Revenue Service: Matters involving IRS programs, employees, or operations should be reported to the Treasury Inspector General for the Tax Administration (TIGTA) at 1-800-366-4484 or https://www.treasury.gov/tigta/.  

 

Treasury Offset Program: The Treasury Offset Program (TOP) collects past-due (delinquent) debts that people owe to state and federal agencies. TOP matches people and businesses who owe delinquent debts with money that federal agencies are paying. To the extent allowed by law, when a match happens, TOP withholds (offsets) money to pay the delinquent debt.  Please visit https://fiscal.treasury.gov/top/ to learn more about the Treasury Offset Program,  or visit https://fiscal.treasury.gov/top/faqs-for-the-public.html to view a list of frequently asked questions about the TOP.

 

Economic Impact Payments: Please visit https://www.irs.gov to obtain information or file a complaint regarding Economic Impact Payments (EIP), including lost/stolen/destroyed/not received EIPs, EIPs issued on debit cards, EIP status checks, and returning EIPs.

 

Whistleblower Reprisal: If you believe you have suffered an adverse action in retaliation for a protected disclosure, you may file a complaint with the Office of Special Counsel at https://osc.gov/Pages/File-Complaint.aspx.

 

Paycheck Protection Fund/Economic Injury Disaster Loan/Restaurant Revitalization Fund: Please visit https://www.sba.gov/funding-programs/loans/covid-19-relief-options/paycheck-protection-program to obtain information or file a complaint regarding the Small Business Administration's Paycheck Protection Program (PPP).  Please visit https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/covid-19-economic-injury-disaster-loans to obtain information or file a complaint regarding the Small Business Administration's Economic Injury Disaster Loan (EIDL).  Please visit https://www.sba.gov/funding-programs/loans/covid-19-relief-options/restaurant-revitalization-fund to obtain information or file a complaint regarding the Small Business Administration's Restaurant Revitalization Fund (RRF).

 

Education Funding: Please visit https://www.ed.gov/coronavirus/cares-act-emergency-relief to obtain information or file a complaint regarding the Department of Education's Governor’s Emergency Education Relief (GEER) Fund, Elementary and Secondary School Emergency Relief (ESSER) Fund, or Higher Education Emergency Relief (HEER) Fund.

 

Matters involving a home loan such as refinancing and modifications, or that involve a conflict between you and your financial institution may be reported to the Hope Hotline at or 1-800-613-6743 or through resources available at the Office of the Comptroller of the Currency (OCC) site, https://www.helpwithmybank.com.

 

The Office of Inspector General has received information indicating that our hotline complaint number has been compromised.  If you receive a call from someone claiming to be from the Treasury Department requesting funds or threatening arrest, hang up immediately.  These calls are fraudulent.

 

Filing an Anonymous Complaint

Please be advised that filing anonymously may limit our ability to seek further information or conduct a complete investigation.  

 

Filing a Confidential Complaint

You may request your complaint be handled confidentially if you believe disclosing your identity may create a hardship or place you in danger.  If you elect confidentiality, it is suggested (but not required) that you provide us with as much contact information as you are comfortable with, in the event we need additional details.
 
 
 
Treasury Employees Filing a Confidential Complaint

Treasury OIG will not disclose the identity of any Treasury employee who requests confidentiality, without the consent of the employee, unless the IG determines such disclosure is unavoidable during the course of the investigation. 
 
 
 
Members of the Public Filing a Confidential Complaint

Complainants who are not Treasury employees do not have an automatic right to confidentiality under Section 7(b) of the IG Act.  Treasury OIG will protect the identity of non-Treasury complainants to the maximum extent allowed by law and only release information to those officials who have a need to know.
 

What to Include in your Complaint (be as specific as possible):

  • Relevant names, dates, times, locations.
  • If applicable, the name of the contractor or grantee, contract or grant numbers, and award dates.
  • A detailed description of the alleged wrongdoing, the Treasury facility, personnel, and/or program affected.
  • How you became aware of the problem, efforts made thus far to correct the problem, and current status of the problem cited by the alleged wrongdoing.
  • Please DO NOT include hyperlinks when filing complaints as these hyperlinks will not be accessed when evaluating the complaint.
 
What to Expect After Submitting a Hotline Complaint
  • We cannot provide information regarding what action(s) have been taken on any allegation reported to our office, including case status. 
  • Federal regulations prohibit the disclosure of information contained in law enforcement records even to the individual submitting the allegation(s). 
  • Unless you are contacted directly by one of our investigators, there will be no communication from our office, outside of correspondence which may advise you that your matter has been referred to another entity if your submitted allegations do not fall under the jurisdiction or cognizance of this Office.
  • For information and procedures on submitting a request under the Freedom of Information Act (FOIA), visit Treasury's FOIA page at https://home.treasury.gov/footer/freedom-of-information-act.
 

Report Fraud, Waste, and Abuse

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Fri, 11/19/2021 - 18:19