Members of the public and Treasury employees may file a complaint with the Treasury Office of Inspector General (OIG) pursuant to the Inspector General Act of 1978.
What types of activity should I report to Treasury OIG?
Treasury OIG is responsible for investigating matters related to the Treasury Department with the exception of Internal Revenue Service (IRS) matters. The following types of violations should be reported to our office:
- Threats Against Treasury Employees or Facilities
- Criminal and Serious Treasury Employee Misconduct
- Fraud Involving Treasury Contracts, Grants, Guarantees, and Federal Funds
- Treasury Financial Programs and Operations Crime
- Cyber Threats Against Treasury Systems and Cyber Enabled Financial Crimes Fraud
- Fraud Related to Criminals Impersonating Treasury Agents (not IRS) and Employees
- Fraud Related to Persons Representing Themselves as “Sovereign Citizens” Submitting Fictitious Financial Instruments to Treasury, Financial Institutions, Private Companies, and Citizens
Fraud Related to Title IV of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, Payroll Support Program (PSP) for Air Carriers and Certain Contractors
Fraud Related to Title V of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, Coronavirus Relief Fund (CRF)
Fraud Related to Emergency Rental Assistance (ERA) under Division N, Title V, of the Consolidated Appropriations Act, 2021
Fraud Related to Emergency Rental Assistance (ERA 2) and Homeowners Assistance Fund (HAF) under Title III, Subtitle B – Housing Provisions of the American Rescue Plan Act of 2021
Fraud Related to Title IX, Subtitle M, Section 9901, Coronavirus State and Local Recovery Funds (SLRF) and the State Small Business Credit Initiative (SSBCI) under the American Rescue Plan Act of 2021
- Unregistered and Unlicensed Money Service Businesses (MSB)
- Travel and Purchase Card Fraud by Treasury Employees
- Theft and/or Abuse of Treasury Government Property
- American Recovery and Investment Act of 2009 (ARRA) Violations
To file a complaint regarding your Direct Express Card, please send an email to firstname.lastname@example.org. This email address should be used for card holder assistance, complaints, escalated help, and criticisms.
Matters involving tax fraud schemes, money laundering, abusive return preparers, questionable refunds, identity theft, and international tax avoidance schemes should be reported to IRS Criminal Investigation at https://www.irs.gov/compliance/criminal-investigation.
Matters involving IRS programs, employees, or operations should be reported to the Treasury Inspector General for the Tax Administration (TIGTA) at 1-800-366-4484 or https://www.treasury.gov/tigta/.
Please visit https://www.irs.gov to obtain information or file a complaint regarding Economic Impact Payments (EIP), including lost/stolen/destroyed/not received EIPs, EIPs issued on debit cards, EIP status checks, and returning EIPs.
Please visit https://www.sba.gov/funding-programs/loans/covid-19-relief-options/paycheck-protection-program to obtain information or file a complaint regarding the Small Business Administration's Paycheck Protection Program (PPP). Please visit https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/covid-19-economic-injury-disaster-loans to obtain information or file a complaint regarding the Small Business Administration's Economic Injury Disaster Loan (EIDL). Please visit https://www.sba.gov/funding-programs/loans/covid-19-relief-options/restaurant-revitalization-fund to obtain information or file a complaint regarding the Small Business Administration's Restaurant Revitalization Fund (RRF).
Please visit https://www.ed.gov/coronavirus/cares-act-emergency-relief to obtain information or file a complaint regarding the Department of Education's Governor’s Emergency Education Relief (GEER) Fund, Elementary and Secondary School Emergency Relief (ESSER) Fund, or Higher Education Emergency Relief (HEER) Fund.
Matters involving a home loan such as refinancing and modifications, or that involve a conflict between you and your financial institution should be reported to the Office of the Comptroller of the Currency (OCC) at 1-888-995-4673, or the Hope Hotline at or 1-800-613-6743.
The Office of Inspector General has received information indicating that our hotline complaint number has been compromised. If you receive a call from someone claiming to be from the Treasury Department requesting funds or threatening arrest, hang up immediately. These calls are fraudulent.
Filing an Anonymous Complaint
Please be advised that filing anonymously may limit our ability to conduct a complete investigation, if warranted.
You may request your complaint be handled confidentially if you believe disclosing your identity may create a hardship or place you in danger. If you elect confidentiality, it is suggested (but not required) that you provide us with as much contact information as you are comfortable, in the event we need additional details.
Treasury OIG will not disclose the identity of any Treasury employee who requests confidentiality, without the consent of the employee, unless the IG determines such disclosure is unavoidable during the course of the investigation.
Complainants who are not Treasury employees do not have an automatic right to confidentiality under Section 7(b) of the IG Act. Treasury OIG will protect the identity of non-Treasury complainants to the maximum extent allowed by law and only release information to those officials who have a need to know.
What to Include in your Complaint (be as specific as possible):
- Relevant names, dates, times, locations.
- If applicable, the name of the contractor or grantee, contract or grant numbers, and award dates.
- A detailed description of the alleged wrongdoing, the Treasury facility, personnel, and/or program affected.
- How you became aware of the problem, efforts made thus far to correct the problem, and current status of the problem cited by the alleged wrongdoing.
- Please DO NOT include hyperlinks when filing complaints as these hyperlinks will not be accessed when evaluating the complaint.
- We cannot provide information regarding what action(s) have been taken on any allegation reported to our office.
- Federal regulations prohibit the disclosure of information contained in law enforcement records even to the individual submitting the allegation(s).
- Unless you are contacted directly by one of our investigators, there will be no communication from our office, outside of correspondence which may advise you that your matter has been referred to another entity if your submitted allegations do not fall under the jurisdiction or cognizance of the U.S. Department of the Treasury.
- Under no circumstances will our office provide you with the status of action taken on any allegation. The information you provide will be processed according to our internal policies and guidelines, and appropriate action will be taken, as determined.
- For information and procedures on submitting a request under the Freedom of Information Act (FOIA), visit Treasury's FOIA page